Effective regular customer management as a key to more sales

ANALYSIS

By analysing your client data, we select your clients who are the most likely to repurchase, we develop your unique sales event and invite 555 of them to your event.  

TRAINING & PREPARATIONS

We train your sales team how to make phone calls efficiently, how to fix appointments with clients for a showroom visit, and we prepare them for the sales event. 

SALES EVENT

On the day of the appointment based VIP sales event, we both work as as a coach and a host. As an external provider, we consider both the interests of you and of your clients.  


The success story of DRIVING YOUR SALES using the example of the car trade.

To top

 

ANALYSIS/
CLIENT-DATA-MANAGEMENT, for example "CAR DEALER"

 

  • analysing your client data with regard to new car sales, based on following criteria (if available):
    • client types (age, gender, geographical data)
    • car (model, type, financing, repurchase probability, customer loyalty, car production year, mileage)
    • probability / possible time of new car purchase
  • analysing your client data with regard to further sales potential (workshop, options, services)
  • developing client specific offers for you
  • partially updating data of clients contacted
  • inviting the 555 most potential clients to the event – via written VIP-invitation of distinguished quality
  • activating social media channels, targeted promotional activities (website, newsletter etc.)

 

TRAINING/
SALES TRAINING FOR APPOINTMENT BASED SALES

  • preparation of showroom and presentation tools for promotion
  • training of sales staff for running an efficient VIP sales event
  • training of the sales team:
    • developing a strategy for fixing appointments
    • fixing appointments by phone
    • preparing sales people for the event / 
      for approaching clients efficiently on the spot:
      • questions
      • stories
      • arguments
    • developing a culture of fixing appointments
    • team motivation
  • imprinting of the newly learned skills by knowledge oriented exercises

 

SALES EVENT/
ON THE JOB COACHING

 

  • VIP information desk for personal welcome of VIP clients
  • during the event, our trainer works both as a coach and as a sales person
    • provides support as a host
    • communicates with clients
    • provides on the job coaching to sales staff
    • says goodbye personally to each client
  • documenting the event and providing on-going motivation
  • after the event: analysis and preparation of report
  • creating an action plan to handle clients who hesitate about their buying decision

Dashboard

 

YOUR BENEFITS

 

  • analysis of client data
     
  • partial correction of data base errors
     
  • an ideal tool to ensure customer loyalty --> addressing  VIP-clients
     
  • practice oriented, on-site telephone and sales training
     
  • the effect of trainer’s guidance / role model
     
  • behavioural change in sales – generated by a live event
     
  • more cars sold (e.g.: 8 appointments = at least 2 cars sold)
     
  • increasing revenues from workshop, options and/or additional services
     
  • active contacting of 555 clients with the potential discovery of their future buying intentions

JETZT
ANFRAGEN!

Kontakt:

DRIVING YOUR SALES GmbH

Stempfergasse 3, A-8010 Graz

T: +43 316-225079-0, Office
T: +43 664-5362212, Mag. Hans Bachinger --> LinkedIn
T: +43 680-1216635, Dipl.-Wirtsch.Ing. Florian Kunert --> LinkedIn

 

Partner: